BAE Systems proven solution to the enterprise O&M problem is the CAI program.
The CAI program has been successfully providing O&M support to Defense customers since 1998. CAI is currently supporting more than 40 systems at annual cost savings averaging 40 percent, with a customer satisfaction rating of Excellent.
Unlike the traditional O&M model of dedicated (one-to-one) technical support, CAI is founded on sharing a broad spectrum of technical resources across multiple systems. This ensures that the appropriate skill set is available when necessary, resulting in a technically superior support structure at quantifiable cost and time
savings.
